Study Method
The course is designed for study by distance learning at work or at home. Students receive course manual, assignments and studyguide plus tutor support by mail and email. You can start at any time and plan your studies over a period of up to one year from the time of registration.
Assessment
Each element of the course is followed by a written assignment, which is submitted to and marked by your tutor. There is no word count for these assignments, however you do need to prove to the tutor that you have fully understood the question asked, one sentence answers will be rejected and you will be asked to re-submit it again.
Course Duration
Students may register at any time and have a full year to complete their studies. The course will take around 100 hours of study to complete, which can be spread over a 12 month period to suit the student.
Awarding Body Information
NCFE is recognised as an awarding body by the qualification regulators ('regulators') for England, Wales and Northern Ireland. The regulators are the Office of the Qualifications and Examinations Regulator (Ofqual) in England, the Department for Children, Education, Lifelong Learning and Skills (DCELLS) in Wales and the Council for Curriculum, Examinations and Assessment (CCEA) in Northern Ireland
Pack/Course Contents
- Studyguide
- Comprehensive study notes for each element of the course
- Self-assessment activities
- Assignments
- Tutor support
- Assignment marking & feedback
- Accreditation
COURSE CONTENT
The course is divided up into Seven units, as follows:
Unit 1: Reception Skills
- General reception skills
- Duties of a Medical Receptionist
- Telephone skills
- Customer service
- Making and recording appointments
Unit 2: Office Administration
- Record keeping
- Communications
- Time management
Unit 3: Technology
- Typing and keyboard skills
- Microsoft office software
- Common medical software
Unit 4: Medical Terminology
- Origins of structure and medical terms
- Composition of medical words
- Terminology of body structures, systems, diseases and conditions
- Titles, professional qualifications and professional bodies
- Eponyms, acronyms and abbreviations in common use
Unit 5: Working with Medicines
- Drugs awareness
- Legislation governing medicines
- Medicines
- Controlled Drugs
- Drugs disposal
Unit 6: Hygiene
- The importance of hygiene
- How to maintain hygiene standards
- Cleaning for infection control
- Waste disposal for infection control
- Health care associated infections
Unit 7: Confidentiality
- The need for confidentiality
- The legal position
- Best practice
- Other legislation associated with record keeping
