Course description
By the conclusion of the specified learning and development activities, delegates will be able to: Understand the intercultural nature of business communication; Appreciate intercultural communication as communication shaped not only by national cultures, but also by other cultural dimensions such as ethnicity, gender and social class; Heighten your awareness of differences in communication styles across cultures; Develop positive attitudes towards people from different cultural group;Explore cultural self-awareness, other culture awareness, and the dynamics that arises in interactions between the two; Understand how communication processes differ among cultures; Identify challenges that arise from these differences in intercultural interactions and learn ways to creatively address them; Discover the importance of the roles of context and power in studying intercultural communication; Acquire knowledge, skills and attitudes that increase intercultural competence; Understand how language affects intercultural business communication; Aware of problems associated with language diversity; Understand number usage differences that may have an impact on intercultural written communication; Understand how language construction, thought, perception and culture are linked; Understand the limits of using second language; Aware that language differences exist even when people speak the same language; Understand the importance of accurate translation and interpretation to intercultural communication.