Course - Entry to Employment (E2E) Business Administration and Customer Service

Comments about Course - Entry to Employment (E2E) Business Administration and Customer Service - At the institution - Westminster - Greater London

• Entry requirements
  * Applicants must be 16 – 18 * Have an interest in working in an administration and or customer service environment * Have a good standard of written and spoken English and a reasonable standard of numeracy. * Be committed to undertake an intensive programme All applicants will be interviewed and asked to complete an initial assessment
• Course description
  Duration of Course:
  Entry 2 Employment is expected to last up to 22 weeks.
  Course days are Monday to Friday 9.30 – 4.30 (including work experience)
  
  What does it include?
  Candidates will undertake the following:
  * Introduction to Administration and Customer Service
  * Personal Effectiveness
  * IT skills
  * Numeracy
  * Literacy
  * ASDAN Employability
  * Tutorial Support
  * Work Placement
  
  In addition, candidates when on work placement are visited regularly in the work place for assessments and progress reviews.
   
  On satisfactory completion of the programme a candidate will be awarded an E2E Certificate.  Candidates may also receive Certificates in IT and a National Vocational Qualification (NVQ) Unit Certification in Business Administration or Customer Service Levels 1 or 2.
  
  Where does it lead?
  The programme aims to provide progression routes in to one of the following options: Full NVQs in Administration or Customer Service, Employment, Employment with Training or Apprenticeships.
  
  

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