Course description
There is a growing recognition, that in addition to a common body of knowledge all managers need in order to succeed, there are critical specialist areas for managers which provide a sound understanding of all aspects of their work and a springboard for further career progression.
This course is designed for managers working at a senior level in charities and not-for profit organisations who wish to gain a recognised academic qualification and the Institute of Fundraising’s Certificate in Fundraising. The course aims to:
* develop a broad, informed and critical understanding of the complex issues surrounding fundraising and strategic planning
* explore the use of marketing as a strategic tool
* examine the importance of fundraising and marketing to an organisations'; long-term and sustainable future
* explore the effects of external environment and regulation on fundraising and marketing
* develop skills in the management of resources.
Course Structure & Content
Postgraduate Diploma
The Postgraduate Diploma is offered on a part time basis and is taught over a period of 12 months. The Diploma consists of 5 core modules, common to all Centre for Charity Effectiveness postgraduate courses, which provide the essential underpinning of management skills, plus three specialist pathway modules.
All courses are taught at Cass Business School and will require attendance one weekend a month commencing on the Friday afternoon at 13:00 to 21:00 and finishing on Saturday at 18:00.
Additional times of attendance will be required:
* On the Induction Day.
* For Action Learning Set meetings (usually alternate month on Friday morning of the teaching weekend).
* The Resource Management module exam.
Modules
* Course presentation by Sue Douthwaite
* Introduction to Learning
This module aims to enable the student to:
* map out their learning and development needs for the forthcoming 3 years
* set these needs within the context of the Masters (or Diploma) Programme
* learn new learning and study skills
Syllabus:
The Theory of Learning
* Assessing your learning style
* Learning and polishing study skills
* Making use of all the available tools
* Drawing up a Learning Contract
* Voluntary Sector Policy
This module aims to enable the student to:
* develop an informed and critical understanding of the public policy environments in which voluntary organisations operate, to which they variously respond or help shape
Syllabus:
Policy concepts and the contested nature of public policy
* Developments in new public management and public policy trends – marketisation, modernisation, joint working, partnerships
* Fissures, links and building blocks in public policy networks in and for voluntary organisations
* Policy actors in governmental and voluntary organisations and models of governmental/voluntary sector relations in UK and international contexts
* Structuring and restructuring policy problems; new and enduring responses (eg faith based provisions, cross sectoral working)
* Reputational impact on policy advocacy; the impact of mergers, alliances, closures and scandal on organisations’ policy roles
* Policy outcomes – the voluntary sector as provider, evaluator and critics
* Lesson drawing in public policy and forecasting public policy futures; the voluntary sector as provider of policy evidence, policy learner and policy leader and advocate
* Sectoral policy contributions to the development of civil society.
* Resource Management
This module aims to:
* provide students with an understanding of the principles of resource management within the specialist context of charities.
Syllabus:
* Definitions and the legal framework of charities and voluntary organisations
* The role of the Charity Commission
* Sources of finance for the charity sector
* Introduction to general accounting principles
* Charity accounts and regulatory framework
* Understanding, interpreting and analysing charity accounting statements
* Costing and budgeting in voluntary organisations
* Risk assessment
* Outsourcing
* Appraising, appointing and dismissing auditors and other resource consultants and experts
* IT Strategic appraisal and implementation
* The nature of Human Resource Management
* Human resource and personnel issues including training and development, reward and retention and effective selection and recruitment
* Marketing and Fundraising
The aims of the module are:
* to provide students with the concepts, underpinning knowledge, skills and techniques to plan and develop marketing and operations systems.
* enable students to analyse marketing needs, evaluate marketing plans, in the context of applying marketing concepts to their own organisation
Syllabus
* Effective Marketing Information Systems
* Development of a marketing strategy
* Product/Service policy and new product development
* Role of Communications
* Branding
* Pricing as a value-added marketing tool
* Capacity planning – resources planning and allocation
* Total Quality Management
* Stakeholder/Customer care
* Strategy, Diversity and Governance
The aims of the module are:
* to develop a broad knowledge and conceptual base in the field of strategy development, diversity and governance
* introduce practical tools to help improve the quality of an organisation’s strategic response to the changing environment
* introduce practical tools to help improve the ability of the organisation and its managers and leaders to build a diverse workforce
* an enhanced appreciation of the constraints and opportunities offered by the changing governance and service-delivery frameworks which affect voluntary organisations.
Syllabus
* Improving an organisation’s strategic response by use of strategy and diversity management and theory:
* approaches to developing strategy
* approaches to managing diversity
* the changing environment of the voluntary sector
* case studies on the application of strategic planning and diversity
* Shadowing/Fieldwork Exercise
The aims of the module are:
* develop a different perspective on the role and environment at senior management level in a different organisation
* consider the ethical and environmental issues faced by a senior manager
* look at optional and compulsory roles when overseeing an organisation
* give opportunity to study at close hand the way change is managed in another organisation
* give the opportunity to apply theory in practice.
Syllabus
* Design of Shadowing/Fieldwork Exercise proposal linked to Learning Contract and negotiation with senior manager of shadowed organisation
* 5 days shadowing senior manager or fieldwork consultancy exercise – observing and learning from the experience
* reflections using all the theories and models learnt on the programme
* preparation of reflective report containing analysis and recommendations for improved effectiveness
* Fundraising
This module aims to:
* develop a broad, informed and critical understanding of the complex issues surrounding fundraising.
Syllabus:
* Fundraising Charity Law and Regulation, and Charity Commission Regulations
* Tax effectiveness
* Codes of Practice
* Fundraising Strategic development, monitoring and evaluation
* Development and creation of partnerships and joint working
* Public and Media Relations
* Information technology and New Media
* Employment, outsourcing and leadership
* Current fundraising research and trends
The module provides the underpinning for the fieldwork exercise report, and foundation for the Strategic Charity Marketing module.
* Strategic Charity Marketing
The aim of this module is to:
* provide students with an enhanced consideration of marketing as a strategic tool and to introduce the strategic management aspects of charity marketing.
Syllabus:
* The integral nature of marketing concept within a charity organisation
* The influences of marketing in a rapidly changing environment
* The differences/or similarities of applying marketing concepts to charities compared with commercial organisations
* The role of the Marketing Director
* Risk evaluation
* Communications within the marketing role
* Current legal and regulations affecting marketing
The module links the technical knowledge in Fundraising through the fieldwork exercise in delivering the management component of the module.
MSc Conversion
Upon successful completion of the diploma students will be given the option to continue to the MSc. This requires completion of the Research Methods for Managers module. This can be followed by a further six months of personal supervised research and the presentation of a 10,000 word dissertation. The alternative option of a taught Masters which allows the specialist modules from one of the other Charities programme to be chosen.
