* Develop a broad understanding of the principles of medical administration & reception
* Learn techniques and good practice for medical administration
* Develop skills required in all areas of medical and clinical administration
* Develop specialist knowledge of medical legislation and terminology
* Prepare for AMSPAR studying qualifications
* Gain a recognised award from a leading UK awarding body
Academic titleAt the end of this course successful learners will receive a Level 2 NCFE Award certificate of achievement. That means that it is independently accredited at a level of learning equivalent to level 2 on the National Qualifications Framework (NQF) for England, Wales and Northern Ireland"
Course description
Study Method
The course is designed for study by distance learning at work or at home. Students receive course manual, assignments and studyguide plus tutor support by mail and email. You can start at any time and plan your studies over a period of up to one year from the time of registration.
Assessment
Each element of the course is followed by a written assignment, which is submitted to and marked by your tutor. There is no word count for these assignments, however you do need to prove to the tutor that you have fully understood the question asked, one sentence answers will be rejected and you will be asked to re-submit it again.
Course Duration
Students may register at any time and have a full year to complete their studies. The course will take around 100 hours of study to complete, which can be spread over a 12 month period to suit the student.
Awarding Body Information
NCFE is recognised as an awarding body by the qualification regulators ('regulators') for England, Wales and Northern Ireland. The regulators are the Office of the Qualifications and Examinations Regulator (Ofqual) in England, the Department for Children, Education, Lifelong Learning and Skills (DCELLS) in Wales and the Council for Curriculum, Examinations and Assessment (CCEA) in Northern Ireland
Pack/Course Contents
Studyguide
Comprehensive study notes for each element of the course
Self-assessment activities
Assignments
Tutor support
Assignment marking & feedback
Accreditation
COURSE CONTENT
The course is divided up into Seven units, as follows:
Unit 1: Reception Skills
General reception skills
Duties of a Medical Receptionist
Telephone skills
Customer service
Making and recording appointments
Unit 2: Office Administration
Record keeping
Communications
Time management
Unit 3: Technology
Typing and keyboard skills
Microsoft office software
Common medical software
Unit 4: Medical Terminology
Origins of structure and medical terms
Composition of medical words
Terminology of body structures, systems, diseases and conditions
Titles, professional qualifications and professional bodies