Course descriptionThe City of Westminster Colleges City & Guilds accredited NVQ Assessment Centre offers the following NVQs and related training services for business:
NVQ Advice and Guidance Levels 2, 3 and 4. These qualifications are suitable for those who are practitioners working with clients from diverse backgrounds and cultures, offering advice and guidance on a wide range of issues.
NVQ Business Administration Levels 2, 3 and 4. These qualifications are designed for administrative staff working in all sectors of industry and commerce. Optional units offer a wide range of IT development and legal secretarial skills.
NVQ Customer Service Levels 2, 3 and 4. These qualifications are suitable for those that want to offer improved levels of service to their customers. As well as encouraging development of individual skills in problem solving there are focuses on team leadership and the development and implementation of new initiatives.
NVQ Learning & Development Levels 3 and 4. Suitable for those involved with identifying and agreeing learning aims and programmes, and developing training sessions for learners. This qualification encourages development of strategies to identify learning and development needs of the organisation and create a culture that promotes learning. Units include the A1 Assessor and V1 Internal Verifier Awards, which can also be taken as stand alone.
NVQ Management Levels 2, 3 & 4. From team leaders and first line managers, to middle managers, these qualifications provide a solid foundation for individuals to develop as managers.
How NVQs work: NVQs are based on national occupational standards. These are statements of performance that describe what competent people in a particular occupation are expected to be able to do. They cover all the main aspects of an occupation, including best practice, the ability to adapt to future requirements, and the knowledge and understanding that underpin competent performance. Candidates match their performance with the NVQ standards as they learn, and produce evidence to prove they have the competence to meet the standards.
Mode of delivery: The above programmes are not College based courses, rather they are delivered and assessed in the workplace (although the College may be able to provide training facilities). All programmes are tailored to suit the specific needs of organisations and their employees. For example, focussing on specific units within qualifications, delivered to individuals or groups, at times that suit you.