Course descriptionBy the conclusion of the specified learning and development
activities, delegates will be able to:
Ø
Address
the salient issues associated with Dysfunctional Behaviours
Ø
Adopt an effective follow-up system in the workplace;
Ø
Adopt
appropriate strategies for dealing with interruptions;
Ø
Adopt
effective delegation techniques;
Ø
Advise
others of the situations in which participant observation, conversation
analysis, documentary analysis, focus groups, interviews & questionnaires,
respectively, are appropriate;
Ø
Apply
appropriate rewards and, or, punishment that are applied to a given team
situation – thereby promoting team ‘functionality’;
Ø Apply
group dynamics to organisational settings;
Ø
Apply
scoping strategy to a sustainability setting;
Ø
Apply
the ‘equity’ theory to work situation from a ‘differentiation perspective’,
rather than an ‘equality perspective’;
Ø
Apply
the most appropriate project management methodology to both real and
hypothetical settings;
Ø
Apply the Pareto Principle (80/20 rule) to time
management issues;
Ø
Apply
tracking timing and costs, contingencies to project management;
Ø
Appreciate
the importance of time management;
Ø
Ascertain
how to work with disorganised colleagues;
Ø Ascertain the possible causes
and effects of meeting mismanagement; and